We stand by everything we sell, 100%. So if you’re not satisfied with your order for any reason, neither are we. We’ll make it right – from redo your order to refunding you in full. We’ll even cover shipping. Simple as that.
Our Customer Care Specialists are trained in the art of solving problems. So if you’re not absolutely satisfied, here’s how we can help:
If you ever have an issue with your order, it's our goal to resolve it to best meet your needs. So if a redo or account credit doesn’t solve your problem, we’ll refund your money 100%.
We Guarantee
100% high quality, custom with your logo
Industry-leading quality at the guaranteed lowest prices,
rush service available,
full time customer service
all order are backed by our 100% satisfaction guarantee!
Assurance Terms and Conditions:
Post-delivery coverage: | You will be covered for the total amount of the actual total payment you make. If the quality of the goods does not match the digital proof set in invoice or the supplier does not ship the goods on time, you will be eligible for a refund within 30 days of receipt of goods. |
On-time shipment: | If supplier fails to ship order on time, you can open a dispute for a refund of the total amount paid or the covered amount for your order. |
Duties/Taxes: | Orders "Under Certain Values" Are Exempt From Duties/Taxes, Your country might require you to pay additional customs duty or import VAT on your order. These fees are collected by UPS/DHL/FedEx/TNT/TOLL etc. at the time of delivery. Government-imposed fees are any fees that national and local governments charge whenever you buy imported or local goods. These can include national and local sales taxes, duties, GST, VAT, etc. Some fees are charged as a percentage of the price of the item and some are flat fees. Countries charge these fees to raise revenue and to protect domestic industries. Your government imposes, collects, and administers these fees, not JC BASIC. The amount charged depends on the value of what you order, the cost of shipping and your country's laws. |